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Fundamentals

Going that extra mile is easy...
Once you have directions!

SuperHost

‘WOW’ YOUR CUSTOMERS

When:

Monday, December 8

Where: Tourism Victoria, 4th Floor, 31 Bastion Square
Time: 9:30 am - 4:30 pm
Cost: $64.00 + gst/person (Member and Student rates available)

BENEFITS OF THE WORKSHOP

  • An improved understanding of the value of customer service to the Business
  • Improvement to significant improvement in the ability to handle customer concerns
  • Improved ability to work as a team
  • Improvement to significant improvement in communications
  • Improved empathetic listening skills
  • Improvement to significant improvement in understanding the importance of GOOD customer service
  • Successful participants receive a certificate vaild for two years and a pin


If you wish to register or have any questions, please call 250-953-2020
or click here to email Colleen Irwin
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