Customers with Disabilities
Customers with Disabilities is a half day workshop, designed to increase our sensitivity towards people with disabilities. With the aging worldwide population, we should be prepared to see a significant increase in that group. By having the knowledge obtained through this course, we can ensure those with disabilities feel more comfortable and welcome.
The workshop develops understanding and insight into the requirements of people with a wide range of disabilities including those with vision and hearing impairments, mobility and agility concerns. As well, attitudes can be the most difficult barrier that persons with disabilities must face in gaining full integration, acceptance and participation in society. The Customers with Disabilities workshop takes a closer look at our attitudes and suggests steps that we can take towards eliminating possible barriers.
By the end of the workshop, participants will be able to:
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Describe appropriate language when referring to people with disabilities and demonstrate how to communicate effectively.
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Be more aware of their own feelings, misconceptions and biases when dealing with people with disabilities.
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Identify businesses and areas within your community that serve people with disabilities.
| WHEN: |
To be announced
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| WHERE: |
Tourism Victoria, 4th Floor, 31 Bastion Square |
| TIME: |
1pm - 4pm |
| *COST: |
$45 + GST/per person |
To register contact Lacey Sheardown at 414-6972 or click here to email Lacey Sheardown
*Tourism Victoria and Student discount rates are available
Customers with Disabilities…
the person first, the disability second!
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