Service Across Cultures
Service Across Cultures is a half day workshop, designed to increase our awareness about other cultures, and provide practical skills and advice to improve our ability to communicate. As well, this workshop may provide some food for thought regarding our personal environment, as we live and work in a multicultural community.
When we are dealing with people from other countries we often have to take special care to ensure that we communicate effectively. This workshop addresses inter-cultural communication issues and provides practical guidelines to ensure that we communicate with empathy and understanding and make the most out of every contact with visitors, customers and friends.
By the end of the workshop, participants will be able to:
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Demonstrate an improved awareness about your own feelings, misconceptions and biases when serving people from different nationalities or cultures.
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Use improved communication skills with people from different nationalities and/or cultures.
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Understand the role and responsibility we all have to improve our inter-cultural understanding on an ongoing basis.
| WHEN: |
To be announced |
| WHERE: |
Tourism Victoria, 4th Floor, 31 Bastion Square |
| TIME: |
9am - 12pm |
| *COST: |
$45 + GST per person |
*Tourism Victoria Member and Student discount rates available
To register contact Lacey Sheardown at 414-6972 or click here to email Lacey Sheardown
Service Across Cultures…
creating a welcoming attitude and a willingness to learn!
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